Following are employees of the UTU International who are ready to serve you.
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Arnold, Wade Wade Arnold is the union’s computer technician and mainframe-computer operator. He answers calls from members and officers about personal computers; offers hardware recommendations; updates hardware, operating systems and software on the union’s many computers; recovers forgotten passwords; maintains printers; services the union’s email, website and telephone-system computer servers, and keeps things humming. |
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Baker, Laurie Laurie Baker does anything she can to make the jobs of the UTUIA field supervisors easier and more productive. She create advertising flyers, creates a monthly newsletter for the field supervisors to keep track of their sales quotas and inform them of anything new going on with the insurance industry.
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Bankston, Barbara Barbara Bankston serves the members by answering their questions about dues. She also assists local treasurers, does audits of locals, and if an auditor needs a hand, helps as needed. She also serves as secretary of the UTU’s Human Rights Committee.
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Blackburn, Barbara Barbara Blackburn serves the membership by answering their many telephoned, emailed and written questions about Railroad Retirement benefits. She also is the union’s pension benefits administrator. She also serves as a union steward for the OPEIU and was one of the charter members of UTU Auxiliary Local 5.
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Brodar, Kevin
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Bryant, Harry One of the most effective ways the UTU helps officers and members is by making available to them arbitration awards, agreements, Public Law Board cases and other documentation to help them be more knowledgeable about the rules of the game. Harry Bryant is the person responsible for maintain that vast database of information, available on the UTU website.
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Camlin, Al Al Camlin handles all requests from locals, general committees, state boards and others for supplies, such as envelopes, letterhead or forms. He also is responsible for is the incoming and outgoing mail, shipping of items going out via UPS and ordering of the office supplies needed for the UTU office.
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Cashin, Karen Karen Cashin handles the day-to-day administration of the UTU Alumni Association, as well as all regional meeting and quadrennial convention registrations and other details of those events. She also handles correspondence in the President’s Department, particularly those covering constitutional issues.
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Centlivre, Beth Beth Centlivre is in charge of all in-house actuarial duties, including calculating insurance reserves, dividends, cash surrender values and non-forfeiture values.
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Collazo, Irma Irma Collazo answers telephone calls from members who have questions about their insurance bills. She also sends out insurance forms, deducts funds from policyholders’ checking accounts at the end of the month, types up bills and mails them out, and cancels insurance policies.
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Collins, Stu Stu Collins manages the investments of the UTU and UTUIA, the Disability Income Protection Plan and the UTU International’s pension fund. He also oversees the recently established 401(k) investment program at the UTU and UTUIA.
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DeArman, Charlotte Charlotte DeArman is responsible for auditing about 140 locals. She speaks with local treasurers, audits the locals’ billings on a day-to-day basis, update the computer system and work with local auditors and secretary/treasurers to balance the locals’ books. I also serve as co-chief steward of OPEIU Local 17, which represents many UTU employees.
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Denko, Donie Donie Denko processes and verifies life insurance, health insurance and annuity applications. She also communicates sales leads to UTUIA field supervisors. She also completes underwriting work sheets, orders necessary requirements for applications such as medical histories and examinations, prescription checks and interviews. She also performs daily systems checks and follows up on pending applications. |
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Diehl, Erika Erika Diehl, the daughter of a career locomotive engineer and an elementary school teacher – both union members – assists the UTU International, its rail, bus and transit chairpersons and members with legal issues affecting organizational rights.
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Dissell, Kim Kim Dissell helps local treasurers and members resolve issues with their employment status and deductions on the billings for their locals. She also provides a service to the members and treasurers and develops a rapport with them as a resource to solve problems and balance billings. |
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Dolin, Matt Matt Dolin oversees all software and hardware initiatives. (The UTU has about 100 computers at the UTU International and another 30 in the field.) He also works with vendors and contractors, and is involved in the implementation of the direct receipt program, where employers send dues moneys directly to the UTU.
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Eakin, Eric Eric Eakin is responsible for some of the writing plus the layout, production and distribution of the UTU News. He also helps update the UTU website. He produces the annual railroad and transit timebooks, and the Alumni Association’s annual calendar. He also does layout and design work for the UTUIA. He also helps to administer the UTU Alumni Association by taking payments, changing addresses and doing mass mailings. |
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Feltmeyer, Bruce Bruce D. Feltmeyer is currently is at work designing, developing and updating the UTU University. He also is project manager of UTU/Amtrak Emerging Incidents Training Program, involved in the design, development and implementation of training of 8,000 Amtrak employees per subcontractor agreement to Amtrak. He also is working to design, develop and administer security awareness training for the TRRA in 2012. He is the labor member on the First Division of the National Railroad Adjustment Board, processing, defending and documenting arbitration dispute cases. He also is the labor member of the Railway Safety Advisory Committee, which seeks to address industry safety issues with the FRA and carriers. He also is involved in grant writing and preparing applications to various governmental agencies to seek educational training funding. He also handles general day to day communication activities between the International and other levels of the UTU.
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Feltmeyer, Faith
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Graber, Rick Rick Graber handles the bills sent to UTUIA policyholders. He mails out between 3,000 and 7,000 bills a month and processes/updates insurance payments and records. He issues refunds, moves members from treasurers billing to direct billing, and field calls from insured members to assist them. He also helps UTUIA field supervisors as necessary.
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Grant, Paula Paula Grant helps local officers and members with their dues and insurance billing problems. |
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Gunnels, Amanda
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Hathcock, Terri Terri Hathcock helps local treasurers and members resolve issues with their employment status and deductions on the billings for their locals. She also provides a service to the members and treasurers and develops a rapport with them as a resource to solve problems and balance billings. |
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Hengesbaugh, Greg As a policyholder service representative for almost 13 years, Greg Hengesbaugh has proudly served the UTU membership. He primarily corresponds with policyholders regarding insurance, but is also an integral part of the policyholder services telephone call center. Holding a B.A. in philosophy/psychology, and a paralegal certificate, he strives each day to exceed the membership’s expectations of service and professionalism.
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Henry, Lisa Lisa Henry reviews applications for life and disability insurance policies and, guided by years of training, and an extensive set of guidelines, makes a final determination of the insurance risk. She considers the whole picture, which includes medical exams, lab work, medical records, motor-vehicle reports and telephone interviews.
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Hill, Karyn Karyn Hill oversees a file room with almost 600,000 individual files. She works at keeping them all straight. She creates files for new members, searches files for deceased members, pulls files for various departments, and adds information to files as needed.
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Horvath, Adam Adam Horvath’s tasks include making new hire kits, new member kits, keeping inventory of all novelty items in the Supply Department, and putting together and mailing out membership service pins to long-time members of the UTU. Other tasks include processing mail, folding and stuffing letters and printing documents for the UTU, along with the UTUIA.
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Horvath, John John Horvath helps officers and members with questions involving application of the UTU Constitution, including matters involving elections, audits, transfers, jurisdictional disputes and dues obligations.
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Huff, Melissa Melissa Huff develops web-based computer applications, such as the iLink system, which is the UTU’s online membership database, among other things. She also works on the online registration website for the regional meetings and convention. She also helps local officers navigate their way around iLink.
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Imbrogno, James James Imbrogno assembles local billings and gets them ready to be scanned into the electric system for network retrieval. After the billings are scanned, he files them in the appropriate local folder. He then checks the billing to make sure the scan looks good and, if it does, he renames it and moves it to the local folder on the network.
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Kane, Jane Jane Kane is one of the caretakers of the many investments made by the UTU, UTUIA and DIPP. She updates the investment software, balances accounts and confirms information provided by asset managers and provides regulatory reporting. She monitors all checking accounts for UTU, UTUIA and DIPP every day to ensure their correctness.
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Karl, Bruce Bruce Karl makes sure the union’s computer hardware and software are up and running efficiently. His biggest challenge lately has been the conversion of the UTU’s old mainframe-computer applications to web-based applications.
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Kelly, Rita Rita Kelly assists members with whatever questions they may have about insurance policies they hold with the UTUIA. She handles requests for loans against policies, looks up cash values, processes cash surrender requests and much more.
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Kight, Joyce Joyce Kight is involved in the UTU/UTUIA monthly closing. She processes the UTU monthly billings and UTUIA direct-billing payments, new insurance, loan payments, non-sufficient fund notices and benefits held in trust. She works to balance tax funds, annuity funds and more.
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Kramer, Tammy
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Kusnic, Rick Rick Kusnic is responsible for providing all financial information to UTU International and UTUIA officers so they are able to check progress and plan the future course of the union and insurance association. His responsibilities include payroll, commissions, payables and receivables, taxes, compliance and regulatory filings, banking and the general ledger function.
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Lasby, Karen Karen Lasby assists members who invest in individual retirement accounts (IRAs) and annuities through the UTUIA. She processes their investments, assists them with withdrawals and answers questions about benefits and payouts.
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Latevola, Jeanne Jeanne Latevola helps local treasurers and members resolve issues with their employment status and deductions on the billings for their locals. She also provides a service to the members and treasurers and develops a rapport with them as a resource to solve problems and balance billings.
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Lough, Dan Dan Lough coordinates the regional, field supervisor, Designated Legal Counsel and other meetings, workshops and conventions for the UTU and UTUIA. He negotiates all hotel and convention center contracts, and coordinates all meals, tours, décor, entertainment, AV and transportation for these meetings. He also handles negotiations with union printers for UTU News and other UTU printing projects.
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Maj, Jane Jane Maj (pronounced “My”) is the voice of the UTU and UTUIA. When you call the UTU or UTUIA, chances are excellent it will be Jane who answers your call. Jane also greets visitors to the UTU and UTUIA when they alight from the elevators and helps direct them to their destinations. When she’s not on the phone (and sometimes when she is) Jane helps other departments with their mailing needs.
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Majher, Dave Dave Majher pays expense claims submitted by the UTU International officers, general committees, state legislative boards and UTUIA. He is also responsible for preparing and distributing changes in dues assessments for general committee and state legislative boards. Dave helps answer calls about claims, mileage and per diem.
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Martella, Tony Tony Martella oversees the day-to-day operation of the UTUIA. He develops insurance products, monitors the profitability of the organization and works with the field supervisors.
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Martin, Chris Christine Martin oversees the billings for about 110 locals. She mostly deals with local secretaries and treasurers, by phone or email, assisting them in any way possible.
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Martinez, Angie If you have questions about the UTU’s Discipline/Income Protection Program (D/IPP) or the UTUIA’s scholarship program, Angie Martinez is the go-to gal. She handles all aspects of the D/IPP program, from approving claims to issuing new policies to answering questions from members and prospective members. Angie also oversees the UTUIA Scholarship Program, which awards scholarships to UTU and UTUIA members and their families.
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McDonald, Jane Jane McDonald processes the bi-weekly payroll for all full-time UTU International, UTUIA, general committee and state legislative board employees, about 240 individuals. She also administers the accounting for the UTU PAC and DIPP. She also helps general committees and boards with questions about payrolls and other issues.
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McGinty, Cara Cara McGinty types correspondence and agreements; handles federal transit applications, organizing materials and A cards. She also assembles booklets, organizing mailings and retirement kits. She handles the life insurance for the yardmasters. |
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McKeever, Erin Erin McKeever assists the UTUIA field supervisors, answers their questions regarding UTUIA products and provides sales leads. She processes insurance applications to make sure they contain all the pertinent information. She also assists UTUIA’s underwriters in obtaining medical and others records to help determine if applicants qualify for insurance. She also answers the UTUIA’s toll-free number and either answers the caller’s questions or direct him or her to someone who can.
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McLucas, Mike Mike McLucas processes death benefits for members holding life insurance and accidental-death policies, issues payments to the listed beneficiaries or arranges to have the proceeds paid directly to the funeral home. He also processes endowment policies when they mature and assists fellow claim adjusters with members’ phone calls.
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Miller, Jenny Jenny Miller assists the national and alternate national legislative directors. She keeps track of their calendars and the office calendar. She does research on legislative and regulatory issues, and assists with UTU PAC contributions and disbursements. She handles a myriad of correspondence with officers, state legislative directors, members and others.
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Miller, Nancy Nancy Miller deals with general chairpersons who are seeking assistance from the UTU International on various matters and with treasurers needing constitutional advice. She facilitates their calls and emails, to solve their problems, as quickly and efficiently as possible.
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Miller, Wendy Wendy Miller keeps track of, and disburses, funds to state and Federal candidates, and provides information to the national and state legislative directors as needed. She files reports with the Federal Election Commission and other state entities and processes incoming UTU PAC contributions from active and retired members. |
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Moran-Zarefoss, Bernie Bernie Moran-Zarefoss helps UTUIA insurance policy holders keep their insurance in force and effect. She contacts members if their insurance has lapsed due to oversight or error to see if she can help them.
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Morgano, Carl Carl Morgano processes vendor payments for general committees, locals, the UTU International and the Washington, D.C., office. He also processes refunds for general committees and others for overpayments of dues and such. He also takes calls from officers to answer their financial questions.
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Neighbors, Tracey Tracey Neighbors is the lone paralegal in the UTU Legal Department. She is often given multiple assignments by the attorneys, who are usually working on short notice. She does legal research, contacts court personnel and local counsel, drafts pleadings for filing, and types briefs and other documents. She also maintains the legal files and billing records and makes sure that court deadlines are met.
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Nitschke, Cary Cary Nitschike is responsible for the installation, maintenance and updating of the more than 100 computers at the UTU International, as well as countless other computers used by field supervisors, officers and others. He also oversees the website and email computer servers. He is currently spearheading the UTU’s conversion from mainframe-computer operations to a Windows-based server platform.
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O’Reilly, Myles Myles O’ Reilly takes care of UTU International employees’ health and welfare changes and payments to health-care providers, assists with end-of-year tax documents, issues payments requested by locals and general committees, handles dues-withholding requests, and reconciles bank statements.
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Oros, Joe Oros’s work revolves around the UTUIA, supporting the various insurance-related departments. He is the behind-the-scene kind of guy, making sure things run smoothly and resolving any problems that arise.
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Palmer, Jerry Jerry Palmer splits his days between the records department and human resources. In the record’s department he handles membership and insurance records. He also researchs and codes correspondence involving the president and his staff.
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Pietrangelo, Tania Tania Pietrangelo’s responsibilies include reception, phone coverage including screening and prioritization of calls to managers, database management, word processing, filing, faxing, photocopying, procurement of office supplies and interface with office vendors, handling all incoming and outgoing mail, and managing the office janitorial services.
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Pogorelc, Lou Lou Pogorelc is a senior new systems developer in the union’s Information Technology Department. He designs and develops new web-based applications as well as enhancing and fixing bugs in existing applications. These include the iLink system, payroll, annuity, and the UTU Safety Task Force Survey. He also is responsible for making sure that the UTU is following industry standards when building its applications and that the union is utilizing the most current tools available.
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Powers, Lisa Lisa Powers is the UTUIA’s associate underwriter. She reviews applications along with required medical information, such as paramedical exams and medical records, against industry-standard guidelines, to determine the eligibility of insurance for those members applying for disability income replacement insurance and/or life insurance products.
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Rasgaitis, Tim Tim Rasgaitis is the senior records representative. He makes sure the local transfers and membership changes are marked accurately on the member’s files. His duties also include opening and distributing the president department’s mail and the coding and filing of the president department’s correspondence. Research projects, microfilm/fiche searches, along with scanning of billings, are handled daily.
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Rauch, Dale Dale Rauch serves as the UTUIA’s insurance processor. Dale would like the men and women in the UTU to remember the word “clarity” when filling out hand-written applications. “If you can’t read it, neither can I,” he said. “I have really enjoyed serving the union and members throughout the years in my various duties and look forward to new challenges in the future.”
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Rayner, Amy Amy Rayner pays and files withheld income tax, issues W2 forms and handles worker’s compensation claims. She also works with the Updating Department to process payroll forms submitted by the locals and forwards that information to the Railroad Retirement Board on a quarterly basis.
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Redmond, Tom Tom Redmond handles general correspondence which involves making changes to existing insurance policies. When contacted by telephone, he assists policyholders by answering questions about their insurance policies and helping them decide how they can best utilize the plans of insurance the UTUIA can provide.
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Schmidt, Pat Patricia Schmidt handles accident, disability, cancer, life and endowment insurance claims. She supervises the claim department and assists the claim adjusters with any questions that may arise in their daily responsibilities.
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Secord, Tim Tim Secord handles all the incoming and outgoing correspondence for the president that relates to the interpretation and application of the UTU Constitution. He also handles problems with locals, state boards and general committees related to elections, transfers, dues and similar matters. |
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Shivak, Joe Joe Shivak is responsible for the purchasing and distribution of all the materials used by the UTU and UTUIA as well as the operation of the mail room and print shop.
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Sneed, Cheryl Cheryl Sneed handles the International president’s e-mails, correspondence and scheduling, and also coordinates matters that come before the Board of Directors and Board of Appeals. She also answers many phone calls.
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Spangler, Marilyn Marilyn Spangler communicates with local treasurers who have problems, and handles whatever problems arise with local billings. Spangler also is president of UTUIA Unit 1, a member of UTU Auxiliary Lodge 5, and is active in fundraising. Through her efforts thousands of dollars have been donated to organizations such as Coats for Kids, Harvest for Hunger and Matthew’s Lending Library, which supplies equipment for special-needs children.
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Straub, Dave Dave Straub is the in-house printer for the UTU and UTUIA. He prints business forms, UTU and UTUIA brochures, new-member kit letters, booklets, the regional meeting programs and handouts, the monthly GS&T reports, insurance policy covers and more.
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Szentkiralyi, Nick Nick Szentkiralyi’s primary duties are to handle Internal Revenue Service, Department of Labor and Railroad Retirement Board filings for the UTU International and general committees. He also tries to resolve problems with the Railroad Retirement Board on behalf of members.
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Vajentic, Mike Mike Vajentic creates custom-designed software used throughout both UTU and UTUIA. He looks at the business processes for all UTU and UTUIA departments, then designs and builds software to try to improve them. Most of his work is on the new iLink web-based applications, used both internally and by local and general committee officers.
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Vega, Mike Mike Vega helps local treasurers and members resolve issues with their employment status and deductions on the billings for their locals. He also provides a service to the members and treasurers and develops a rapport with them as a resource to solve problems and balance billings. |
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Vinci, Lisa Lisa Vinci reviews, authorizes and pays insurance claims on disability income replacement, accidental death and dismemberment and on-the-job injury policies issued by the UTUIA. She also works with members and UTUIA field supervisors to progress claims.
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Weisbarth, Jeff Jeff Weisbarth deals extensively with health-care providers, answers officers’ and members’ questions about health-care benefits and works to resolve claim issues between members and the health-care providers. He also assists general chairpersons on matters involving national agreement wage/rule provisions and researching claims and grievances in addition to processing Public Law Board and mediation requests to the National Mediation Board.
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Wiens, Tim Tim Wiens works primarily with premium waiver and cancer insurance claims. He also helps out in the Discipline Income Protection Department. He assists people over the phone with claim questions, as well as assisting his fellow claim adjusters. He also serves on the Board of Directors of the UTU Employee Credit Union as secretary.
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Wolf, Dora Dora Wolf handles billing issues and correspondence, assists the Updating Department, works on E-49 billings and membership transfers, researches direct pay projects, and handles the UTU mail list.
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Woods, Tim Tim Woods serves as the administrator of commissions for the UTUIA, ensuring that all commissions are properly paid to field supervisors, local insurance representatives and treasurers. He also works for the Investment Department where he tracks and reports on the various investment holdings of the UTU, UTUIA and DIPP, as well as maintaining different bank account balances.
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Zanath, Rob Rob Zanath manages the UTU website and assists with writing and laying out the UTU News. He created many of the documents still used by various UTU departments, and has designed a number of UTU promotional items and produced documents and items for the UTU’s conventions and regional meetings.
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