September 1, 2014

Solving problems through a positive approach

By Assistant President Arty Martin Viewers of the cable television sitcom, Fawlty Towers, may recall an episode in which Basil Fawlty (played by John Cleese) beat his broken-down car with a branch, blaming the car rather than his own failure to maintain it. Being too negatively focused on a problem rather than identifying and pursuing [...]